project management and modern work places

Guess who?
For the past 20 years my technical title has been "Team Leader" of various EU projects of Technical Assistance. I have generally enjoyed the projects - as they introduced me to new countries, cultures, friends and roles.
The last 16 months have been much more difficult.
The main reason has been the contact with the tight control now exercised on EU projects - almost daily monitoring. On one recent project there were 4 young graduates in an office nearby whose only job was to approve and monitor what we 3 key experts we were doing! I had to record what I did every day. On a draft of my first monthly timesheet, I entered a trip to the toilet just to test their vigilance - but then didn't have the courage to sustain the challenge!
So much bureaucracy, schedule planning and organisation of travel trips on most projects now!!!! Sad because, intellectually, I think I have a lot to contribute....perhaps now more as a shortterm expert?
I was so lucky with my previous projects of the past 18 years - being left alone, trusted and with excellent admin support.

In the blog on November 14, I summarised Zuboff's powerful critique of the alienating and ineffective nature of modern organisations. Project management is now a disease.
The (major) mistake New Public Management made was to model itself on such perversities. Charlie Chaplin's "Modern Times" is now transposed from factories to offices....
A nice googlebook which pursues the theme - The Book of F-Laws - Russell Ackoff and H Addison (updated commentary by S Bibb). Russell Ackoff was, of course, the guru of systems thinking in the 1960s. You can also get a summary version here.
ps the graphic is ....Albrecht Durer!

Transylvania

Sirnea
Just to give a sense of the neighbourhood. The house is modestly hiding behind the trees to the middle-right of picture (beside the redhouse) At the moment I have to park the car at the neighbours (bottom left) and struggle up the hill with the groceries et al. Good for flabby muscles!

I'm back in Bucharest for the moment - feeling so refreshed after the week there watching (and listening to) the change in season. After my return from China I had become a bit of a couch potato - with Midsummer Murders and Foyle's War staple viewing in the morning! At Sirnea, music is the only distraction.
Family and friends I try to tempt with a lyrical book on Transylvania produced recently by Bronwen Riley and Dan Dinescu (the marvellous Romanian photographer)

For those interested in hill walking, please have a look at Mountains of Romania  

performance management

Tudor Banus - a Romanian artist
One of the reasons I have lost my enthusiasm for my public admin reform assignments is because of the "Fordist" phase it is currently going through with an emphasis everywhere on performance management. Colin Talbot is one of the few people who writes sensibly about this and I'm sorry his book on the topic is not out until early summer (see Amazon)
The Institute for Government published recently a useful survey of the British experience of performance management and attitudes of civil servants and local government officials to the recent revamp. The document, however, makes no mention of the critique by John Seddon of the quasi-Stalinist targeting approach taken to public services by the British over the past 10-15 years - and this lacuna worries me. I must admit I still remain cynical about the excessive targeting - and a blog here on November 5th last year drew atention to 2 British reports which said so. One was a Parliamentary Select Committee Report; the other was Think-Tank pamphlet which recommended an abolition of the entire control regime which has grown up in Britain over the past 2 decades. Its title - Leading from the Front - reflects its basic argument that power should be returned to the front-line professionals - and the Stalinist measurement and control infrastructure should be dismantled.

One of my "favourite links" is Craig Murray's blog. In October he addressed the key question which is figuring in a major way as the general election in that country approaches – how UK public finances can deal with the massive support they have given the banking system.

"Smaller, leaner public services which simply go on with delivering the service direct, with minimal administration. This is the opposite of what the Tories would do. In particular, we need to cut out the whole complex administration of "internal markets" within the public services, where vast arrays of accountants and managers spend their wasted lives processing paper payments from the government to the government.
"Let me tell you a true story which is an analogy for the whole rotten system. As Ambassador in Tashkent, I had staff from a variety of government departments - FCO, MOD, DFID, BTI, Home Office etc. In addition to which, some staff sometimes did some work for other than their own department. This led to complex inter-departmental charging, including this:
"I was presented with a floor plan of the Embassy building, with floor area calculated of each office, corridor and meeting room. I then had to calculate what percentage of time each room or corridor was used by each member of staff, and what percentage of time each member of staff worked for which government department. So, for example, after doing all the calculations, I might conclude that my own office was used 42% of the time on FCO business, 13% of the time on BTI business, 11% on DFID, etc etc, whereas my secretary's office was used ....
"I then would have to multiply the percentage for each government department for each room, lobby and corridor by the square footage of that room, lobby or corridor. Then you would add up for every government department the square footages for each room, until you had totals of how many square feet of overall Embassy space were attributable to each government department. The running costs of the Embassy could then be calculated - depreciation, lighting, heating, maintenance, equipment, guarding, cleaning, gardening etc - and divided among the different departments. Then numerous internal payment transfers would be processed and made.

"The point being, of course, that all the payments were simply from the British government to the British government, but the taxpayer had the privilege of paying much more to run the Embassy to cover the staff who did the internal accounting. That is just one of the internal market procedures in one small Embassy. Imagine the madnesses of internal accounting in the NHS. The much vaunted increases in NHS spending have gone entirely to finance this kind of bureaucracy. Internal markets take huge resources for extra paperwork, full stop.

"The Private Finance Initiative is similarly crazy; a device by which the running costs of public institutions are hamstrung to make massive payments on capital to private investors. What we desperately need to do is get back to the notion that public services should be provided by the State, with the least possible administrative tail. The Tories - and New Labour, in fact - both propose on the contrary to increase internal market procedures and contracting out.
All of the Conservative vaunted savings proposals would not add up to 10% of the saving from simply scrapping Trident. Ending imperial pretentions is a must for any sensible plan to tackle the deficit"

novels I go back to

This is a self-indulgent post - recording the novels which have given me pleasure recently and indeed to which I find myself returning and emerging from them with little recollection of the first read! Few people except my kids will be much interested in this - but I do remember being disappointed at finding so little of a personal nature in the papers left behind by my father.

I read more novels in my older age. So most of these authors I came across only recently. Only Allende, Boll, Durrell, Jenkins, Klima, Marquez, Moravia, Remy, Roy and Trevor go back earlier.

I don’t apologise for Coelho’s appearance in the list. It may not be literature – and perhaps better belongs in the list of lighter reading – which would include Morris West, Robert Ludlum and Colin Harrison. But it’s still very enjoyable. And John le Carre belongs in a category of his own....
It’s interesting to see that only half the list are European writers – although the Celts may seem overrepresented, that’s simply because they do use language creatively!!

I have added at the bottom a short list of poets I enjoy. Previous blogs have given an indication of my more professional reading.

Other enjoyable reads are more difficult to classify - eg Theodor Zeldin's An Intimate History of Humanity. And then there are diaries such as those by de Beauvoir and Luise Rinse.

THE NOVELS

Alaa Al Aswany (Egypt)
The Yacoubian Building

Allende Isabel (Chile)
Eva Luna
Eva Luna’s stories

Amado Jorge (Brazil);
Gabriela – Clove and Cinnamon (1962)

Boell Heinrich (Germany)
Collected Short Stories
simple but powerful, humanistic stories of the war and immediate desolate post-war years in Germany

Coelho Paul (Brazil)
The Pilgrimage
The Zahir
The Valkries
The Witch of Portobello
Brida

Crumey Andrew (Scotand)
Sputnik Caledonia

Durrell Lawrence (England)
The Alexandria Quartet (1960s)
The Avignon Quartet
amazing use of language - the first giving a powerful sense of ex-patriot life in Egypt before and during the 2nd World War. The second giving a sense of the Nazi period in France

Faulds Sebastian (England)
A fool's Alphabet
On Green Dolphin Street
Birdsong
Human Stain
Engleby
An English writer with a strong European sense!

Gary Romain (France)
Clair de Femme
Au dela de cette limite le billet n’est pas valable

Godwin Jason (England)
The Snake Stone
The Janissary Tree
Evokes Istanbul

Houllebecq Michel (France)
Atomised
Platform

Jenkins Robin (Scotland
The Missionaries ((1957)
Love is a fervent fire (1959)
Some Kind of Grace (1960)
Fergus Lamont
Gives a strong sense of the Scotland which is past

Kazantzakis Nikos (Greece)
The Fratricides
Freedom and Death
Zorba the Greek
Report to Greco
Christ Recrucified
summons up the old rural Greece

Klima Ivan (Czechia)
The Ultimate Intimacy
Judge on Trial
Love and Garbage
For me, much more interesting than his more famous compatriot Milan Kundera

Llosa MV(Peru)
The Green House (1965)
Conversation in the Cathedral
The War of the end of the World
The last novel is the strongest description I;ve ever read of violence

Lodge David (England)
Author, author
Nice Work
Changing Places
Therapy

Mahfouz Naguib (Egypt)
Palace of Desire (1957)
Sugar Street (The Cairo Trilogy
Palace Walk
The Beggar, the Thief and the Dogs,
Autumn Quail
The Harafish
Midaq Alley
A Nobel prize winner I only got to know when the prize was announced. Such simple but evocative writing about the poor in the post-war period. To read - and reread

Marquez Gabriel Garcia (Columbia)
One Hundred Years of Solitude
Love in the Time of Cholera

Mason Daniel (USA)
The Piano Tuner (2002)

Massie Alan (Scotland)
A Question of Loyalties

McGahern John (Ireland)
Creatures of the Earth
That they may face the rising sun
The older Irish writers are something else (see William Trevor)

Meek James (Scotland)
The People's Act Of Love
We Are Now Beginning Our Descent
Drivetime
Very versatile!

Moravia Albert (Italy)
Contempt (1954)
Boredom (1960)

Nabakov Vladimir (Russia)
The Stories of Vladimir Nabakov

Nassib Selim (Egypt)
I loved you for your voice (2006)

Trevor William (Ireland)
The Old Boys (1964)
The Boarding House (1965)
The Love Department (1966)
After Rain (1996)

Pamuk Orhan (Turkey)
My name is red (2001)
Snow
A modern Proust - very tantalising

Remy Pierre-Jean (France)
Une Ville Immortelle

Roy Claude (France)
Le Malheur d’aimer

Shields Carol (Canada)
Larry's Party
The Collected Stories
The Republic of Love
Happenstance

Welsh Irvine (Scotland)
The Bedroom Secrets of the master chefs

Yates Richard (US)
Young Hearts Crying
The Collected Stories of Richard Yates

Yehoshuova (Israel)
A Woman in Jerusalem
The Liberated Bride


Poetry
Norman McCaig; WS Graham (both Scottish); Bert Brecht (Germany); Marin Sorescu (Romania)

cookbooks and desert islands

I have hundreds of books about public admin reform in my library (mainly in my virtual library). But what beneficiaries want to know is - "What's the bottom line? We know that academics talk a lot of shit Just tell us what we should do. Give us a manual...."
I am always excited when I discover such manuals. And I will shortly try to put onto the website some of the more useful texts I have found in my work. However, when I was asked recently to bid for a project which would have required me to draft about 10 such manuals, I declined.
Let me explain why.
I love cooking - and have quite a collection of cookery books. I think 50 at the last count. They get increasingly attractive and popular. Millions of copies are bought. (They also seem to be getting heavier! I use one as a door stopper - The Cook's Book - step-by-step techniques and recipes for success every time from the world's top chefs).
The curious thing, however, is how little I actually use them to cook with! They are nice to glance at. They certainly get the juices and inspiration running. But I then will do one of two things. Often, from laziness or fear of failure and ridicule, I will return to my tried and tested recipes. But sometimes I will experiment, using the recipe as an inspiration - partly because I don't actually have all of the ingredients which I am told are required but partly because it's more fun! There's a moral there!
Or think of all the self-help (and diet) books which have been published in the last 50 years. I have a fascinating book 50 self-help classics - 50 inspirational books to transform your life from timeless sages to contemporary gurus. Have they made people happier, slimmer?? Can they?

The word "manual" comes from the world of military, construction or do-it-yourself. Manuals give (or should!) clear and logical descriptions of the steps required to assemble a machine or artefact. Human beings and organisations are not, however, machines!!
There are no short-cuts to organisational change - although the project cycle management approach which is the basis of EC Technical Assistance would have us believe there are!!
A marvellous book appeared in 1991 (sadly long out of print) and set out and classified 99 different - and mutually inconsistent - principles and injunctions which various serious writers had offered over the decades for helping managers in the public sector operate it effectively!
And more than a decade ago, two books ridiculed the simplistic nature of the offerings of management consultants in the private sector. Management Gurus - what makes them and how to become one appeared in 1996 (one of my googlebooks) and The Witchdoctors-making sense of the management gurus (also 1996). If the books had any effect, it was only to drive consultants into the more gullible public sector! (see Daid Craig's "Plundering the Public Sector" for proof that I'm not joking!)

I used to criticise the EC for not giving any intellectual leadership to those working on its programmes of technical assistance. Well, they have certainly made up for lost time in the last few years. At the last count I had 12 substantial manuals in my virtual library from them, the last one with the curious sub-title of " backbone strategy" (for improving the operation of their PIUs). But, in my view at any rate, they are not fit for much.

One of the longest- running and appreciated radio programmes in the UK is BBC's Desert Island Discs. The format is simple. A famous person is interviewed about his/her life and, on the belief that they have been shipwrecked and have to select the most important music and a single book to keep them company. Excerpts of their favourite music are played. At the end, the question is asked "Apart from the bible, what book would you wish to take with you??"!! (Presumably they now add "or Koran"?)

The question for today is what single book would you put in the hands of your beneficiary?
In Uzbekistan I gave the Deputy Prime Minister I was working with either Guy Peter's The Future of Governing; four emerging models or Chris Hood's The art of the state (see my google books). I think it was the former. Both books suggest that all writing on government reform can be reduced to 4 schools of thinking. This sort of classification I always find helpful.

In Azerbaijan, I gave my beneficiary (who was subsequently appointed Minister for the new Civil Service Agency which came from my work) a Russian version of Robert Greene's "48 laws of power"! Greene is a modern Machiavelli. And life for a reformer is tough in Azerbaijan!

And, in the mid-1990s, I used to buy and distribute Stephen Covey's Seven Habits of Effective People since it was about the only title in those days translated into central european languages.

If you had to choose one book for your beneficiary, what would it be??

recycling

It's been very therapeutic experiencing the season's change - the drip of melting snow; the thump as it lands on the terrace at the back; the gradual exposure of the grass; the dogs luxuriating in the earth and sun.
Earlier blogs complained about the backbreaking work involved in having wood as the main heating - but my flabby and fattening body was grateful for the physical toil involved in having a rural retreat.
Over the weekend I have printed out the 100 pages or so of my 2 blogs - and have to make sure that the more interesting entries are not lost to posterity! So - be prepared for some recycling of old material!

There must have been a vicarious strand in me since amongst the books I have collected in the past couple of years are quite a few which celebrate nature and isolation. I started with Robert McFarlane's amazing "Mountains of the Mind", then found Roger Deakin's "Wildwood - a journey through trees" and then Richard Mabey's "Beechcombings - the narratives of trees". The latest were McFarlane's "The Wild Places"; and "Song of the Rolling Earth: A Highland Odyssey" by John Lister-Kay.

We all enjoy books about the joys and frustrations of rural living. Peter Mayle made it all fashionable - but there are so many accounts - Harry Clifton's poetic "On the Spine of Italy - a year in the Abruzzi" (1999); Peter Graham's superb "Mourjou - the life and food of an auvergne village" (1998); Michael Viney's "A Year's Turning" (1996) about life in a remote Irish location to which they moved in the late 1970s. And I've just found Tahir Shah - whose "Caliph's House" and "In Arabian Nights" take us further afield to Morocco.

The combination of economic crises, urban pressures and crazy management systems have made "simple living" a more attractive option. Ghazi and Jones's "Downshifting - the guide to happier, simpler living" appeared 12 years ago (1997) - and it was in 1998 that the sociologist Richard Sennett published "The Corrosion of Character: The Personal Consequences of Work in the New Capitalism" in which he saw soul-destroying consequences in our new work habits,endless hours spent at flexible jobs, performing abstract tasks on computer screens. Last year, in "The Craftsman" Sennett suggested that skilled labour could be a way to resist corporate mediocrity. The environmentalist writer Bill McKibben proposed something similar in "Deep Economy" which condemned the ruinous effects of endless economic expansion and urged readers to live smaller, simpler, more local lives. This artisanal revival has been particularly pronounced among foodies, thanks in part to the writer Michael Pollan, who helped popularize an American variant of the Italian culinary-agrarian movement known as Slow Food. In "The Omnivore's Dilemma" and "In Defence of Food" Pollan surveys and explains the excesses of the industrial food chain and praises small farms and local produce.

These ideas have crept farther toward the mainstream in the wake of the economic collapse, which inspired calls for a return to "real work", a return, in other words, to activities more tangible (and, it was hoped, less perilous) than complex swaps of abstract financial products.
Of course, it's easy for me to talk - I'm comfortable financially (as long as the banks don't go bust) - and can always jump into my car and do the odd bit of consultancy in Bulgaria or Macedonia; or take in a concert at Brasov or Bucharest. And, if I had only the village gossip for social contact (rather than the internet) I might be driven up the wall! But for the moment, let me indulge my fancy and be one more small voice arguing for a return to more natural living.

back again

The last few months have been difficult - hope this is not an outbreak of the winter problems I epxerienced 3 year's running more than 20 years ago in Scotland! The last assignment seems to have been the catalyst - but return to the sun and snow of the Carpathian mountains is as healthy a recipe as one can find. I was miserable in Beijing (today - I see from the news - covered in a yellow sandstorm!) - and really don't have to be so at my age. I reckon I've earned enough - and it's about time I got myself sorted out - for starters finding a decent house in an interesting and sensible area. We've lived long enough in a tiny flat in central Bucharest. The 20 paintings on the wall rather overwhelm!
And by sensible I mean in a country whose language I speak; with some basic facilities; and close to the sea. France is the obvious country - although prices are now a bit ridiculous. Brittany and midi-Pyrenees are the most attractive - with their proximity to the sea. Bulgaria and Turkey also attract. I'm making arrangements to visit Brittany to check things out there - so the blog will be intermittent.
By the way, the painting is by Dobre Dobrev - another marvellous Bulgarian painter from the inter-war years.


Apart from sawing logs today, I took some time to review the blogs on both of my websites. Although the pictures and layout of this blog are inviting, the content of the old website was actually more interesting a year ago as I tracked the progress on the house between April and October. Those interested in life in the mountains should have a look.

Last week's find was the recipes of Nigel Slater - http://www.guardian.co.uk/lifeandstyle/series/nigelslaterrecipes